Just as for-profit businesses rely on efficient and flexible customer relationship management in pursuit of success, so do nonprofit organizations require proper donor relationship management. Although Salesforce is well known as a powerful CRM tool, it is often overlooked [...]
Social media has become a staple of marketing, but why should you measure your marketing strategy’s effectiveness in the digital age? A prominent social media presence is almost a prerequisite for business success nowadays. But between the seemingly endless [...]
In the digital age, your business’s website is the equivalent of a shop’s storefront. Your site should entice and inform visitors so that they know what and why they should buy from you. However, it doesn’t matter how engaging [...]
Having wireless access at work is no longer a luxury – it is an obligatory type of connection that staff, vendors, and visitors all expect to have when they come into your facilities. But, there are some different options for [...]
The industry standard in network monitoring, PRTG Network Monitor, the product built by Paessler AG, is synonymous with reliability and ease of use. In this case our client had been using the product in a smaller capacity for many years, [...]
Recently, a long-standing healthcare client of CTComp expanded their practice by folding in another agency. The most difficult part of tackling a merger like this is assimilating the various technology systems, and telephony services can be an especially large headache. [...]
In the spring of 2015, VNA Community Healthcare purchased new HP ProDesk 400 Desktop PC’s to replace all of their existing desktops. It had been 4-5 years since their desktops had been replaced, so their existing machines were out of [...]
Over the years, cabling of a rack can get away from the best of us. Emergency adds, moves and changes can lead to a hodgepodge mess of cables that then prove difficult to troubleshoot later. R.C. Bigelow found themselves in [...]
In November of 2014, Saint Joseph Living Center added the CTComp Help Desk support to their Master Agreement. This service provides subscribers with remote and onsite support of their core Network Infrastructure software. The customer simply e-mails or calls [...]
In May, CTComp helped a local company upgrade from their existing Citrix Secure Gateway, to a NetScaler VPX – a virtual appliance. The upgrade was necessary because of a change to the way certificate encryption works, and is something all [...]
This spring, Durham Manufacturing elected to add CTComp’s Managed Backup service into their existing Master Agreement contract. This service uses StorageCraft’s ShadowProtect software as its engine, allowing replication of the backup data to our datacenter. As part of this service, [...]
Recently, we began highlighting some of the projects we are seeing an up-tick of interest in here at CTComp. Today we’ll delve into the next set of these trending project types, giving you a 10,000 foot overview of what [...]
