Contract Connecticut’s best computer help desk support Westbrook CT, Deep River CT with CTComp. We are a Connecticut Information Technology company bringing world-class technical support to small and mid-sized companies in Middlesex County CT. Help desk support personnel can plan for upgrades, updates, and maintenance tasks. When unexpected issues arise, your employees can request one-on-one support when facing a hardware, software or system issue.
You probably paid a small fortune for your workstations and premium software. The promise of today’s technology is to make your company both productive and profitable. That sounds great in principle, although reality is just a little less rosy. What do you do when programs or hardware fail? When software updates are not done in a timely manner, drivers have not been updated, or tech just doesn’t work, what is your plan? Do you have a service agreement? If not, you will wait for a technician to arrive and do a workaround. That should hold you until the next update is due.
When you own a small business – or work for one – you expect your tech to work – all the time. With CTComp computer help desk support on call for you, your problems are short-lived. What you can expect from your CTComp help desk:
- install, configure and upgrade PC software
- keep inventory of all equipment, software, and license users
- assist with onboarding of new users
- maintain user PCs, including upgrades and configuration as needed
- responsible for PC’s, Printers, Servers and related peripheral equipment
- maintain computer systems and act as support if any system goes down
- monitor and respond quickly to incoming requests relate to IT issues
Contact CTComp for Information Technology Services
Rely on CTComp for technical assistance with your hardware and software, data auditing, backup and offsite replication, security awareness training and more. Together, we can streamline your day-to-day business operations by taking the headache out of your hardware, software, licensing and technical support. Ask us how CTComp computer help desk services can benefit your Deep River CT or Westbrook CT company. For a consultation, please call us at 1-860-276-1285 today.