Cisco Notice

Cisco Notice

By | 2017-11-13T21:04:31+00:00 Feb 9th, 2017|Security & Technology Updates|

Cisco has identified an issue with a component, a clock-signal, which is faulty in some of its equipment.  In some units, this clock signal component will degrade over time. Although the Cisco products with this component are currently performing normally, Cisco expects product failures to increase over time, beginning after the unit has been in operation for approximately 18 months. Once the component has failed, the system will stop functioning, will not boot, and is not recoverable.

To learn more about this issue, visit: http://www.cisco.com/c/en/us/support/web/clock-signal.html#~overview

Products affected:

Product FamilyProduct IDs (PIDs)
4300ISR

 

 

C1-CISCO4321/K9, C1-CISCO4331/K9

C1-CISCO4351/K9, ISR4321/K9, ISR4321-AX/K9, ISR4321-AXV/K9, ISR4321-SEC/K9, ISR4321-V/K9, ISR4321-VSEC/K9, ISR4331/K9, ISR4331-AX/K9, ISR4331-AXV/K9, ISR4331-SEC/K9, ISR4331-V/K9, ISR4331-VSEC/K9, ISR4351/K9, ISR4351-AX/K9, ISR4351-AXV/K9, ISR4351-SEC/K9, ISR4351-V/K9, ISR4351-VSEC/K9, ISR4321-B/K9, ISR4321BR/K9, ISR4321BR-V/K9, ISR4331-B/K9, ISR4331BR/K9, ISR4331BR-V/K9

APPUCS-EN120E-108/K9, UCS-EN120E-208/K9, UCS-EN120E-54/K9, UCS-EN120E-58/K9, UCS-EN140N-M2/K9
NCS1000NCS1K-CNTLR
NCS5500NC55-18H18F,NC55-24H12F-SE, NC55-24X100G-SE, NC55-36X100G
N9500N9K-C9504-FM-E, N9K-C9508-FM-E, N9K-X9732C-EX
INDAPPL1783-SAD2T2SBK9, 1783-SAD2T2SPK9,

1783-SAD4T0SBK9, 1783-SAD4T0SPK9,

ISA-3000-2C2F-K9, ISA-3000-4C-K9

M2M800IR809G-LTE-GA-K9, IR809G-LTE-NA-K9,

IR809G-LTE-VZ-K9, IR829GW-LTE-GA-EK9,

IR829GW-LTE-GA-ZK9, IR829GW-LTE-NA-AK9

IR829GW-LTE-VZ-AK9, IR829GW-LTE-GA-CK9,

IR829GW-LTE-GA-SK9

MerakiAll MX84s and MS350s
CNSWTCHMS350-24-HW, MS350-24P-HW, MS350-48-HW, MS350-48LP-HW, MS350-48FP-HW, MS350-24X-HW
ASALOWASA5506H-SP-BUN-K9, ASA5506-K8, ASA5506-K9, ASA5506-SEC-BUN-K8,

ASA5506-SEC-BUN-K9, ASA5506W-A-K9,

ASA5506W-B-K9, ASA5506W-E-K9, ASA5506W-Q-K9,

ASA5506W-Z-K9, ASA5506-FTD-K9, ASA5506W-A-FTD-K9, ASA5506W-B-FTD-K9, ASA5506W-E-FTD-K9

ASAMIDASA5508-K8, ASA5508-K9, ASA5516-FPWR-K8, ASA5516-FPWR-K9, ASA5508-FTD-K9, ASA5516-FTD-K9