Product Description

Course Highlights

For complete course outlines, please follow the links to the course PDF’s at the bottom of this page.

Outlook 2010 Level 1

Introduction

You will use Outlook to compose and send email, schedule appointments and meetings, manage contact information, schedule tasks, and create notes.

Target Student

This course is intended for people who have a basic understanding of Microsoft Windows and want to know how to use Outlook to manage their time and information.

Prerequisites

To be successful in this course, you should be familiar with using personal computers. You should be comfortable in the Windows environment and be able to use Windows to manage information. Specifically, you should be able to launch and close programs; navigate to information stored on a computer; and manage files and folders.

Course Objectives

Upon successful completion of this course, students will be able to:

  • Explore the Outlook interface, send mail, and respond to messages.
  • Compose email messages.
  • Organize email messages into folders.
  • Manage contacts and contact information.
  • Schedule appointments.
  • Schedule a meeting.
  • Manage tasks and notes.

Outlook 2010 Level 2

Introduction

You will customize the Outlook environment, calendar, and mail messages, and will also track, share, assign, and quickly locate various Outlook items

Target Student

This course is designed for experienced Outlook users who need to customize their Outlook environment, calendar, and email messages and who wish to track, share, assign, and locate various Outlook items

Prerequisites

Prospective students should be familiar with using personal computers (basic typing skills are recommended). They should be comfortable with the Windows environment and be able to use Windows to manage information on the computer. Specifically, they should be able to launch and close programs; navigate to information stored on the computer; and manage files and folders.

Course Objectives

Upon successful completion of this course, students will be able to:

  • Customize message settings.
  • Organize and locate Outlook messages.
  • Set calendar options.
  • Track activities using the Journal.
  • Assign and track tasks.
  • Share folder information.
  • Customize the Outlook environment

Downloadable Course Outline PDF’s

Outlook 2010 Level 1

Outlook 2010 Level 2