By developing an Internet-of-Things (“IoT”) solution, CTComp was able to provide Voda with real-time analysis of the SmartWell units allowing Voda to monitor cartridge levels of each machine and automated workflow sending automatic replenishment notification to suppliers when supplies are running low. All business processes were considered and functions as detailed as flavor concentration levels (flavor to water ratios) can now be controlled from a central administrative interface on a unit-by-unit basis. User access, payment, etc, are centrally administered and consumer activity is tracked in real-time.
At the heart of this automation and data tracking is Salesforce’s technology platform. As the world’s #1 CRM and recognized leader in Application Platform as a Service (aPaaS) provider, Salesforce was a perfect fit for tracking customer registration and usage as well as handling all administration of the SmartWell units. CTComp’s 18 years of experience with the technology and its integration capabilities, allowed us to take full advantage of the platform, extending the core functionality into web service interfaces for the SmartWells to communicate with and providing the Voda team with a powerful interface that ties their Account management activity with day-to-day usage metrics. Additionally the platform tied to Voda’s CTComp developed website, which allow for new user signup, payment and lead tracking.
The SmartWell has been used in a variety of locations including schools and corporate offices across the country, including a recent deployment to the Tesla factory in San Francisco, CA. CTComp continues to work with the Voda team to support and expand the capabilities of the service.
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