Job Description

Location: Connecticut Computer Service, Inc.

Plantsville (Southington) Connecticut

What you will be doing:

  • Achieve results for a premier IT Services Organization
  • Install / troubleshoot Hardware and Software
  • Help Desk Support / Respond to Client Tickets
  • Support our Clients Employees
  • Travel when necessary to client sites

This position will allow you to be a Help Desk Support Engineer. We provide support for our clients windows operating systems and their users’ application issues.  Help Desk support includes both remote and on-site service.  You will be trained on troubleshooting operating systems, hardware, peripherals, and applications.  You will also learn to install, configure and support client desktops, laptops, devices and peripherals as well as various infrastructure components that we provide to our customers.

Job Requirements

What you need to qualify:

  • Experience working on a Help Desk or equivalent certifications (A+/Network+, or MCP)
  • Microsoft Server/Cisco/HP/Symantec Infrastructure experience
  • Other Certifications HP ACE, MCSE, MCTIP, CCNA  a plus
  • Excellent people skills
  • Excellent writing skills
  • Professional appearance, attire and demeanor

Additional Pluses:

Knowledge of:

  • Windows OS (Windows 7/8/10)
  • Backup Software
  • Symantec and Trend Micro Anti-Virus
  • Microsoft Server Applications (Exchange / SQL /SharePoint /IIS)
  • Troubleshooting, Kasaya, and ConnectWise Ticketing System

What’s in it for you?

  • A career path, not just a job
  • Constant learning of new and cutting edge technologies
  • Work for a professional IT Services Firm and Engineers that can enhance your career
  • Training for your Microsoft and other Certifications
  • Competitive salary, Medical/Dental, 401k
  • Mileage reimbursement – most clients are located < 1 hr. drive time

Submit your resume to:   John Dietle,